Patient Information & Patient Rights at Sumiran Hospital

Andrology – defines the study of male infertility and sexual dysfunctions. It is the male couterpart of womens gynacology and is a greek term which literally means the study of man.
Assisted Hatching – Full form for AH, is a procedure performed to weaken the wall of the embryo and improve the likelihood of successful hatching and embryo implantation.
Blastocyst Transfer – A blastocyst is an embryo at an advanced stage of physiologic development when there are two cell types present: one group of cells that form the placenta, and another group of cells that form the fetus.
CASA – Abbreviation for Computer Assisted Semen Analysis. A process to study semen samples.
DFI – Abbreviation for DNA Fragmentation Index, is a part of semen analysis lab procedure to determine its potency.
Egg Donation – A process where an egg of a third party is used to attain fertilization. Medication is used on the doner to stimulate multiple egg growth and these eggs are then used for in-vitro fertilization.
Gonadotropins – There are many types of gonadotropins used alone or in combination for ovulation induction. They include hMG (human menopausal gonadotropin, Pergonal (R), Repronex (R), or Humegon (R)), FSH (follicle stimulating hormone, Fertinex (R), Follistim (R), or Gonal-F(R)), and hCG (human chorionic gonadotropin, Profasi (R), or Pregnyl (R)).
ICSI – Stands for Intracytoplasmic Sperm Injection, a lab procedure in the in-vitro fertilization process where a single sperm is injected into an egg.
IUI – Intrauterine insemination (IUI) is a fertility procedure in which sperm are washed, concentrated, and injected directly into a woman’s uterus. The process increases the number of sperm in the fallopian tubes to improve the possibility of fertilization.
IVF – Stands for In-vitro fertilization. One of the most common techniques for assisted reproduction techniques.
Laparoscopy – Laparoscopy is a surgical technique performed under general anesthesia to diagnose and treat abdominal or pelvic problems through a scope (laparoscope) through a small incision in the abdomen.
Miscarriage – A term used to describe the expulsion of a fetus before maturing. Causes to miscarriage can be various reasons.
Multiple Gestation – means a pregnancy in which two or more fetuses are present in the womb.
Ovulation Induction – Ovulation induction is a safe and effective means of restoring fertility in female patients who do not ovulate or who ovulate infrequently. Additionally, it is used to produce multiple follicular development to have more opportunity for possible fertilization in the embryology laboratory.
PGD – Stands for Preimplantation Genetic Diagnosis. It is a technique that can be used during in vitro fertilization (IVF) procedures to test embryos for genetic disorders prior to their transfer to the uterus. PGD makes it possible for couples with serious inherited disorders to decrease the risk of having a child who is affected by the same problem.
ROS – Abbreviation for Reactive Oxygen Species which means molecules containing oxygen which are chemically reactive like oxygen ions and peroxide.
SCSA – Abbreviation for Sperm Chromatin Structure Assay. A test done to check for DNA fragmentation during semen analysis.
Sperm Retrieval – A process for men with no sperm at all in their ejaculate to retrieve it from their testicle or epididymis and inject it into their partner’s eggs via ICSI method.
Surrogacy – a process by which an embryo is implanted to a host by artifical insemination to carry until birth of the child.
Vitrification – Vitrification is a process where an egg or an embryo is cryopreserved (frozen)

Patient Rights

Every patient has the right…

To receive treatment irrespective of socio-economic status, age, gender, sexual orientation, religion, caste, cultural preferences, linguistic and geographical origins or political affiliations.
To be heard to his/her satisfaction without the doctor interrupting before completion of narrating their entire problem and concerns.
To be provided with information and access on whom to contact in case of an emergency. To receive medical care in accordance with reasonably expected professional standards of care.
To safe and effective use of medications and the possible side effects.

Every patient has the right…

To personal dignity and to receive care without any form of stigma and discrimination.
To privacy during examination and treatment.
To protect from physical abuse and neglect.
To receive appropriate care regardless of race, culture, religion, age, gender or physical ability and not to be subjected to any kind of abuse or neglect.
To reasonable privacy during his / her consultation and examination by the doctor during the course of his / her treatment and during various medical investigations.
To have his / her medical records being treated as “Doctor – Patient Privileged Information and kept as confidential except when required by law or by the authorized insurance company / agency.

Patients have the right to confidentiality about their medical condition.

Every patient has the right…

To receive complete information on the medical problem, prescription, treatment & procedure details.
To informed consent to enable them to make an informed decision about their care.
To be educated on risks, benefits, expected treatment outcomes and possible complications to enable them to make informed decisions.
To request access and receive a copy of their clinical records.
To complete information on the expected cost of treatment.
To information on hospital rules and regulations.
To receive information about the name and qualifications of the professional doctor/health care professional treating him/her.
To his/her state of health, possible complications and its prevention, approximate cost of treatment, treatment plan, use of medications and diet and nutrition.
To information on how to voice a complaint.

Every patient has the right to a fair and prompt hearing of his/her concern.

Every patient has the right…

To give or withhold his / her consent for any proposed care.
To seek second medical opinion before giving his / her consent if so desired by the patient.
To have enough information and then to give/withhold or refuse consent before initiation of clinical research/clinical trial.

Every patient has the right…

To know all the treatment options and to participate in decisions about his/her care.
To change the treating doctor/team or the hospital, if so desired by the patient.

Patient Responsibilities

The care a patient receives depends partially on the patient him/herself. Therefore, in addition to the above rights,a patient has certain responsibilities. These should be presented to the patient in the spirit of mutual trust and respect.

Every patient has the responsibility to be honest with his/her doctor& disclose his/her family / medical history.

Every patient has the right…

To be punctual for his/her appointments. To cancel or reschedule as far in advance as possible in case of cancellation or rescheduling of the appointments.
To do his/her best to comply with his/her doctor’s treatment plan.
Not take any medications on his/her own without the knowledge of doctor and health care professionals.
To have realistic expectations from his/her doctor in respect of his/her treatment.
To inform and bring to the doctor’s notice if it has been difficult to understand any part of the treatment or of the existence of challenges in complying with the treatment.
To display intent to participate intelligently in his/her medical care by actively involving himself/herself in the prescribed do-at-home activities.

Every patient has the responsibility to do everything in his/her capacity to maintain healthy habits & routines that contribute to good health, and take responsibility for his/her health

Every patient has the right…

To make a sincere effort to understand the therapies which include the medicines prescribed and their associated adverse effects and other compliances for effective treatment outcomes.
Not to ask for surreptitious bills and false certificates, and/or advocate forcefully by unlawful means to provide with one.
To inform and discuss with his/her doctor if dissatisfied. Patient shall report fraud and wrong-doing Conduct.
To respect the doctors and staff caring and treating the patient.
To settle bills in the designated cash counters only. No other hospital staff is authorized to collect the payment.

Every patient has the right…

To collect the receipt after payment. Patient or attendants shall not bring any valuables into the hospital (especially when posted for surgery). Management is not responsible for any theft or loss that may occur in the premises.
To comply with the NO SMOKING Policy.
To communicate with the health care provider if his /her condition worsens or does not follow the expected course.
To understand the charter of rights and seek clarification if any.

Patient Information

Patient Rights

Patient Responsibilities

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Patient Information

Patient Rights

Right to Care

Right to Privacy, Dignity and Respect

Right to Confidentiality

Right to Information

Right to Redress

Right to Consent

Right to Choose/Participate

Patient Responsibilities

Honesty in Disclosure

Treatment Compliance

Intent for Health Promotion

Transparency and Honesty

Abide by the hospital rules